Daniel Shelton's Resume (Last updated February 19th 2008)

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Daniel Shelton

Pleasant Grove, Utah 84062

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OBJECTIVE

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Self motivated individual with strong work ethic. Cultivated two years of customer service experience with excellent customer service skills. In search of an entry level position with advancement opportunities.

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WORK EXPERIENCE

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2007 - 2008
Customer Service Agent

Affiliated Computer Services

Sandy Utah

Facilitated client requests for and EBT and EPPICARD program.
Addressed various kinds of client issues and concerns.
Worked in a team based environment dedicated to personal growth and development.

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2006 - 2007
Customer Service Agent

Convergys

Orem Utah

Efficiently performed trouble shooting for Cingular Wireless service and related products.
Resolved escalated client billing issues as well as processing payments.

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2006 - 2007
Heat Seal Operator

Nestle

Springville Utah

Ensured production line worked smoothly and all packages were sealed properly.

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EDUCATION

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2005 - 2007

Utah Valley State College

Orem

  • General Education

  • 3.7 Grade Point Average

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2003 - 2006

Pleasant Grove High

Pleasant Grove

High School Diploma

  • General education

  • 3.6 Grade Point Average

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SKILLS

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Accomplished typist averaging sixty words per minute. Effective leadership skills. Experienced at handling difficult tasks and posses the drive to get the job done.

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AWARDS AND HONORS

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Scholastic Honors for Academic Achievement. Eagle Scout Award

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